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Author: admin

Facebook…serves?!?

By admin Posted on October 11, 2014 Posted in Customer Service Train Wrecks

Soon after they instituted this, they stopped. I think a million voices crying out in laughter at the feeble, blatant, politically correct verbiage was more than their stockholders could take. 

Yelp’s online reviews help NYC clean up nasty restaurants

By admin Posted on May 23, 2014 Posted in Customer Service Train Wrecks

I’ve never been a fan of Yelp, the online mega guide to service and quality among businesses, and for the purposes of this article, restaurants, but now they may finally have a use for the greater good, as opposed to just …

Yelp’s online reviews help NYC clean up nasty restaurants Read more »

HubSpot’s Free Webinar: The full audio

By admin Posted on May 7, 2014 Posted in Social Networking

Thank you @oicoicoic for permission to use the link to your audio.

Facebook – How do I block game requests?

By admin Posted on April 27, 2014 Posted in Social Networking

Ever have this question? So did we.  After doing some digging, we found the answer not in their help section – where you would expect the answer to be – but in their community: 1. Click the “Setting” button in the …

Facebook – How do I block game requests? Read more »

HubSpot’s Free Webinar: The Secrets to Success on Social Media

By admin Posted on April 26, 2014 Posted in Social Networking

In an awesome HubSpot webinar Wednesday, experts from Facebook, Twitter, & LinkedIn Marketing Departments shared their strategies on how to get more followers, engagement, & revenue.   With a mention of at least 11,000 listeners 29 minutes into the call, it was a …

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Referrals and Recommendations – Robert Sperling

By admin Posted on April 24, 2014 Posted in Referrals

One of the most pleasant members of our group to work with is Robert Sperling of Wedbush Securities. While one might have the impression that financial consultants are dour, down-to-business people with no sense of humor, nothing could be further …

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Customer Service Train Wrecks

By admin Posted on March 30, 2014 Posted in Customer Service Train Wrecks

I had taken a client out to a Mexican restaurant in Woodland Hills yesterday. Normally I like the food and service in this place and everything started out fine, but it went downhill from there within an hour. It was …

Customer Service Train Wrecks Read more »

The Top 5 Ways to Create Customer Loyalty in Business

By admin Posted on March 18, 2014 Posted in Networking & Sales Common Sense

(Taken from “100+ Ways to Create Customer Loyalty in Business“) 1. Promptly Return Calls When a customer or potential customer takes the time to contact your business via phone or email, a prompt response (at least within 24 hours if …

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Free graphics from Footage Firm

By admin Posted on March 10, 2014 Posted in Graphics Goodies

Free graphics for your online projects from Footage Firm. Enter code SPECIAL99 for 83% off unlimited downloads right now. http://www.graphicstock.com/promo/stpatricksday/

Referrals and Recommendations – Hank Truxillo

By admin Posted on October 28, 2013 Posted in Referrals Tagged with networking, reseda, Reseda Neighborhood Council

Hank Truxillo of the Reseda Neighborhood Council is a wonderful organizer and produces RESULTS! Chaired Reseda’s Centennial Celebration and pulled it off when others said it couldn’t be done. I’ve been to a lot of RNC meetings, but his always packed …

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